Building India's Premier Tech First Insurance Platform
Varun Dua, Co-Founder, Acko
Building India's Premier Tech First Insurance Platform
Varun Dua, Co-Founder, Acko
Episode Description
In Episode 6 of Summit Series, Mridul Arora (Partner, Elevation Capital) speaks to Varun Dua (Co-founder, Acko) on the journey of building a tech-first insurance platform.
Acko was founded in 2016 and in a short period of time, the company has launched insurance products across a number of verticals such as auto, health, appliance protection, and travel, and served 70 Mn+ customers. This approach has been well accepted by customers as Acko commands industry-leading NPS scores and has been growing close to 3X YoY, with current premiums run-rate over $150 Mn. Elevation partnered with the company as the first investor in its record (back then) $30 Mn seed round that Acko raised in November 2015. Listen to Varun talk about the difference between a tech-first & digital-first approach, Acko’s brand-building journey, what’s next for the insure-tech giant, and more.
Episode Summary
00:13 - Introduction to Acko and its pathbreaking journey
2:15 - Varun’s insurance background and how Acko came about
9:47 - Thought process around ‘day one’ design choices for Acko
15:35 - What does ‘tech-first’ mean in the context of insurance
27:49 - Acko’s brand building journey
32:04 - Org structure philosophy at Acko; what is centralised and what is not
36:53 - Building a technology company in a regulated space
46:09 - Roadmap for Acko; what opportunities exist in the next 3-6 years
Written by Mridul Arora
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